A Complete TPA Offering

The key benefits of Broadspire services across Europe include:

  • Experienced, cross class desktop claims handlers with access to loss adjusters and other specialists within Crawford’s global network
  • Branded or non-branded service
  • Focused, pro-active desktop handling resulting in prompt, professional and cost efficient settlement
  • World-class bespoke quality claims processes following your philosophy to both support and protect your brand and reputation
  • Working with an established and experienced service provider

With a presence in 25 countries across Europe and in more than 85 locations around the world, our claims management operations are able to offer:

  • Seamless claims handling processes following each
    client's claims philosophy
  • Global reach combined with local knowledge (culture, law,language)
  • Integrated access to Crawford's loss adjusting services where necessary
  • Our web-based system, e-Claims, is designed to provide consistency of
    approach for claims handlers around the globe
  • Programme management and dedicated account management
  • Quality Management
  • Information and unique global data consolidation (cross border data)
  • Wide array of services (lines of business which includes: motor, liability, property, ULR, marine and transportation, personal injury and rehabilitation)
  • Multi currency capability

Our European set-up is also ideal for insurers and brokers offering insurance under Freedom of Services in Europe, with all claims and management information reported in a consistent way for all countries.

Our system and process efficiencies provide a flexible claims management strategy, resulting in shorter claims lifecycles and stringent control of indemnity spend.

At all times, our focus remains on saving you money.