Broadspire services include customised claims handling solutions that cover all aspects of the claims process for travel, A&H, personal effects, credit card, warranty and other types of volume claims. Crawford already operates several corporate and affinity schemes for European insurers under the Broadspire brand. Our services include:
- Full Claims Administration
- Back-up claims handling
- Central claims intake and notification services (including FNOL)
- Policy administration
- Medical screening
For multinational programmes, we can centralise certain aspects of the handling process into one location, to ensure process efficiency, consistency and lower costs of handling. We can offer customised notification processes with a high degree of automation, whilst keeping the service to the insured in their local language around Europe.